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Online Course Development & Instructor Certification
	What is the process for developing and Online Course?
	What is the process for instructor certification?
	Are there any available study materials to help me prepare for the certification assessment?

New Users	How do faculty log into WebCT?
	How do students log into WebCT?
	The instructor name for my course is incorrect on the myWebCT screen. How can I fix this?
	How can I change the "Welcome to Your WebCT Course" message on my course homepage?
	How can I change the icon for a WebCT link?

Student Opinion Survey (SOS) Access	How can my students access the Student Opinion Survey through WebCT?

Course Organization	How do I add a syllabus in WebCT?
	How can I organize my course documents in WebCT?
	How do I add a document in WebCT?
	How can I add content to a Content Module?
	What options do I have when organizing my course content in WebCT?

Communication	How do I use Discussion in WebCT?

Assignments	How can I add assignments in WebCT?
	I need to provide a file for my students so they can complete their assignment. How can I do this?
	How can I view and grade submitted assignments in WebCT?

File Management	I would like to upload files to WebCT to store for future use. How can I do this?
	How can I delete a file from WebCT?

Grades	How can I view the WebCT Gradebook?
	How can I use WebCT to display student grades?
	How can I post grades for assignments and/or quizzes that I did not distribute through WebCT?

Course Backups	How can I backup my WebCT course for use in a later semester?
	How can I copy a WebCT course backup to the same course in a different section or term (fall, spring, or summer)?